With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can return the item within 30 days of delivery.*
Defective Product and Returns Due to Our Error
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by: We stand by the quality of each and every one of our products.
We will make it right by either
1. Sending you replacement parts or accessories
2. Replacing the product
3. Issue a full refund** We’ll also cover any return shipping cost.
If the product is not defective, return shipping fees will apply.
How to Return an Item
Start the return process within 30 days of receiving your item.
Please email firstname.lastname@example.org with the description of the fault with some photos and or a reason for the return request.
We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
* so that you know, this return policy does not apply to wholesale Sellers of our products (approved 3rd party sellers). For their return policy, please take a look at the Seller’s individual policy, located on the product page by clicking on the Seller’s name.