With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can return the item within 30 days of delivery.*
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Defective Product and Returns Due to Our Error
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by: We stand by the quality of each and every one of our products.
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We will make it right by either
1. Sending you replacement parts or accessories
2. Replacing the product
3. Issue a full refund** We’ll also cover any return shipping cost.
If the product is not defective, return shipping fees will apply.
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How to Return an Item
Start the return process within 30 days of receiving your item.
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Please email returns@siclids.com with the description of the fault with some photos and or a reason for the return request.
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We inspect all returned items. The product must be in new or unused condition, with all original product inserts and accessories.
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* so that you know, this return policy does not apply to wholesale Sellers of our products (approved 3rd party sellers). For their return policy, please take a look at the Seller’s individual policy, located on the product page by clicking on the Seller’s name.
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